Whink Lash Studio Privacy Policy

Whink Lash Studio is a trade name (DBA) of CBY Artistry LLC (“Company”). This Privacy Policy describes how the Company collects and uses information in connection with the Whink Lash Studio brand.

Whink Lash Studio (“Whink Lash Studio,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, book services, or communicate with us.

1. Information We Collect
We may collect the following categories of information:

Contact Information: name, phone number, email address.

Appointment & Service Information: appointment dates/times, service selections, notes you provide (e.g., preferences or allergy notes, if submitted).

Payment Information: if you purchase services or products, payments may be processed by a third-party payment processor. We do not store full payment card numbers.

Device/Usage Data: IP address, browser type, pages viewed, and similar analytics data collected via cookies or similar technologies.

2. How We Use Information
We use your information to:

Provide services and manage bookings/appointments

Send appointment confirmations, reminders, and service messages

Respond to inquiries and provide customer support

Send promotional messages if you opt in

Improve our website, services, and customer experience

Comply with legal obligations and prevent fraud/abuse

3. Text Messaging (SMS) & Phone Communications
If you provide your phone number and opt in to receive text messages from Whink Lash Studio, we may send text messages including:

Appointment confirmations and reminders

Service updates (e.g., scheduling changes)

Promotions, specials, and marketing messages (only if you separately opt in)

Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact us using the information below.

Important: SMS Consent / No Third-Party Sharing

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes. We may use service providers (e.g., messaging/CRM platforms) to deliver messages on our behalf, but they may only use your information to provide services to us.

4. How We Share Information
We may share information with:

Service providers who help us operate our business (booking, messaging, analytics, payment processing)

Legal/Compliance when required by law or to protect rights and safety
We do not sell your personal information.

5. Cookies & Analytics
We may use cookies and similar technologies to understand website traffic and improve performance. You can adjust cookie settings in your browser.

6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No system can be guaranteed 100% secure.

7. Your Choices

Marketing Emails: use the unsubscribe link in any email

SMS: reply STOP to opt out

You may request access, correction, or deletion of your data by contacting us (subject to legal/operational limits).

8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us
CBY Artistry LLC d/b/a Whink Lash Studio
Address: 6550 Shady Brook Lane #1526, Dallas, TX, 75206
Phone: (469) 205-7404
Email: [email protected]
Website: https://whinklashstudio.com/